Privacy Policy

Last updated: September 21, 2026.

This Privacy Policy describes how TCC Technologies ("TCC Technologies," "we," "us," or "our") collects, uses, and protects information in connection with this website and the Timeslots application (<tenant>.timeslots.online).

Information we may collect

Depending on how you interact with our website or the Timeslots application, we may collect:

  • Contact information you provide to us, such as your name, email address, and mobile phone number.
  • Account and business information provided by an authorized Timeslots tenant in connection with scheduling and dispatch activity.
  • Basic technical information generated by your use of our website, such as browser type and pages visited.

Why we collect phone numbers

TCC Technologies may receive a user's mobile phone number from an authorized Timeslots tenant as part of the user's staff or account information, or the number may be provided directly by the user.

Possession of a mobile phone number does not constitute consent to receive SMS messages. Before transactional SMS messaging is enabled, the user must separately confirm that the number is theirs or that they are authorized to use it and affirmatively opt in to receive SMS messages at that number.

Once a user has opted in, TCC Technologies uses the number to deliver transactional and informational SMS messages related to Timeslots functionality, such as requested appointment, dispatch, or location information.

SMS messaging

SMS messages sent through the Timeslots application are transactional and informational only—they relate to a specific appointment or service request and are not used for marketing or promotional purposes.

  • Message and data rates may apply.
  • Message frequency varies based on your appointment and account activity.
  • To stop receiving messages, reply STOP at any time.
  • For help, reply HELP or contact us using the information below.

We do not sell, rent, or share mobile phone numbers or SMS opt-in consent with third parties or affiliates for their marketing or promotional purposes. Phone numbers and SMS consent are used only to provide the transactional messaging described above and, where necessary, to work with our SMS delivery provider solely for that purpose.

How we use information

We use the information described above to operate and support the Timeslots application, communicate with authorized users about their appointments, respond to inquiries, and maintain and improve our website and services.

Sharing of information

We do not sell personal information. We may share information with service providers who help us operate our website and deliver SMS messages (for example, our SMS delivery provider), solely to the extent necessary to provide those services, and as required by law.

Your choices

You may opt out of SMS messages at any time by replying STOP to a message you receive, or by adjusting your notification preferences within the Timeslots application, if available.

Contact us

Questions about this Privacy Policy may be sent to rline@tcctechnologies.com.